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HB197: relative to consumer protections for telephone, Internet, and cable service providers service interruptions.
Bill details
Version history, amendments, and roll-call votes were not present in the imported local bill data.
Sponsors
- James A Spillane House · Rock 2
- J. Osborne House · Rock 4
- Al Baldasaro House · Rock 5
- Jeanine M Notter House · Hills 21
- Alan Bershtein House · Rock 2
- Steven Beaudoin House · Straf 9
- John Michael Potucek House · Rock 6
- John Reagan Senate · Dist 17
Topics
Official links
HB 197 - AS INTRODUCED
2019 SESSION
19-0189
10/08
HOUSE BILL 197
AN ACT relative to consumer protections for telephone, Internet, and cable service providers service interruptions.
ANALYSIS
This bill adds the failure of telephone, Internet, and cable television service providers to credit or rebate charges after an interruption of service of over 72 hours to the consumer protection act.
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Explanation: Matter added to current law appears in bold italics.
Matter removed from current law appears [in brackets and struckthrough.]
Matter which is either (a) all new or (b) repealed and reenacted appears in regular type.
19-0189
10/08
STATE OF NEW HAMPSHIRE
In the Year of Our Lord Two Thousand Nineteen
AN ACT relative to consumer protections for telephone, Internet, and cable service providers service interruptions.
Be it Enacted by the Senate and House of Representatives in General Court convened:
1 New Paragraph; Consumer Protection; Interruption of Service; Cable Television, Internet or Telephone. Amend RSA 358-A:2 by inserting after paragraph XVII the following new paragraph:
XVIII. Failure to provide customer pro-rated credits or rebates for interruptions of service of more than 72 hours of:
(a) Telephone service which is not an incumbent local exchange carrier as defined in RSA 362:7;
(b) Voice-over-Internet-protocols service or IP-enabled communications service;
(c) Broadband Internet service from cable, DSL, satellite or other Internet service provider (ISP);
(d) Cable television, except as provided for in RSA 53-C:3-c.
2 Effective Date. This act shall take effect 60 days after its passage.