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2006-525, APPEAL OF MERRIMACK COUNTY
within the meaning of RSA 273-A:1, X (Supp. 2006). The union is the exclusive The record supports the following: The county is a public employer
remand. employee represented by the union. We affirm in part, vacate in part and county to implement an arbitrator’s award mandating reinstatement of an Hampshire Public Employee Labor Relations Board (PELRB) ordering the Commercial Workers, Local 1046C (union), cross-appeals a decision of the New the respondent, International Chemical Workers Union Council/United Food & DALIANIS, J. The petitioner, Merrimack County (county), appeals and
respondent. (Randall Vehar, assistant general counsel, on the brief and orally), for the Council/United Food & Commercial Workers, Local 1046C, of Akron, Ohio Ellen Purcell on the brief), and International Chemical Workers Union Backus, Meyer, Solomon & Branch, LLP, of Manchester (Jon Meyer and to press. Errors may be reported by E-mail at the following address:
the petitioner. Atlas & Atlas, P.C., of Nashua (Susan A. Atlas on the brief and orally), for
Opinion Issued: August 23, 2007 Argued: April 19, 2007
(New Hampshire Public Employee Labor Relations Board) APPEAL OF MERRIMACK COUNTY
editorial errors in order that corrections may be made before the opinion goes No. 2006-525 Hampshire, One Charles Doe Drive, Concord, New Hampshire 03301, of any Public Employee Labor Relations Board Readers are requested to notify the Reporter, Supreme Court of New ___________________________
THE SUPREME COURT OF NEW HAMPSHIRE
page is: http://www.courts.state.nh.us/supreme. a.m. on the morning of their release. The direct address of the court's home reporter@courts.state.nh.us. Opinions are available on the Internet by 9:00
well as formal revision before publication in the New Hampshire Reports. NOTICE: This opinion is subject to motions for rehearing under Rule 22 as accusation that she had not attended him by pointing a finger in his face and was called to answer this question. Foote responded to the resident’s
2
other was unsure. Foote, as the LNA primarily responsible for this resident, One LNA thought that the resident should be wearing an adult diaper, but the LNAs found one of the residents sitting in his wheelchair. He had defecated. every half hour and responding to their calls. At approximately 2:30 p.m., two modify any terms of this agreement.” that the arbitrator shall have no authority to add to, subtract from, or
immediate termination.” medical abuse/neglect/exploitation of any resident shall be grounds for duties included performing safety checks on certain nursing home residents On October 28, 2002, Foote was working at the nursing home where her interpretation of the specific provisions of this Agreement. It is agreed negotiations and representing bargaining unit members. provided: “The function of the Arbitrator is to determine the Foote also served as a shop steward for the union, participating in contract the Arbitrator set forth within this Agreement.” This article also assistant, and later as a licensed nursing assistant (LNA), at the nursing home. “final and binding” if it was “within the scope of authority and power of Beginning in May 1999, the county employed Melissa Foote as a resident
until after the events herein described. The CBA expired on March 31, 2002; the parties did not enter into a new CBA
be tolerated and that “[a]ny instance of physical, verbal, mental or
as specifically limited or abridged by the terms of [the CBA].”
arbitration, this article provided that the arbitrator’s decision would be Article 25 contained grievance and arbitration procedures. In the case of
Article 24 provided that “[r]esident abuse/neglect/exploitation” would not CBA: (CBA). Particularly relevant to this appeal are articles 1, 2, 24 and 25 of the home, including the right to discipline or discharge employees, “[e]xcept Article 2 gave the county the exclusive right to manage the nursing
with “any such law, the provision(s) of law shall prevail.” CBA and that, to the extent that any CBA provision was inconsistent Annotated or other law shall in no way be abridged or limited” by the authority existing by virtue of the New Hampshire Revised Stat[ut]es Article 1 contained the parties’ agreement that “any rights, duties or
The county and the union were signatories to a collective bargaining agreement bargaining representative for certain workers at the county’s nursing home. followed.
policy. The PELRB ruled in the union’s favor. This appeal and cross-appeal because it exceeded his authority under the CBA and because it violated public county asserted that the arbitrator’s award was void and unenforceable
unfair labor practice by demanding Foote’s reinstatement. Specifically, the
3
The county filed a counterclaim alleging that the union had engaged in an prompting the union to file an unfair labor practice charge with the PELRB. the order is unjust or unreasonable. abuse/neglect training programs. The county refused to reinstate Foote, the appealing party demonstrates by a clear preponderance of the evidence that
Appeal of Nashua Police Comm’n, 149 N.H.
benefits, conditioned upon Foote’s taking anger management and and, absent an erroneous ruling of law, we will not set aside its decision unless arbitrator ordered the county to reinstate Foote, without back pay or other lost When reviewing a decision of the PELRB, we defer to its findings of fact,
cause standards.” further agreed that “good cause would be examined under traditional just to a ‘good cause’ standard of discharge.” According to that brief, the county and unreasonable penalty” for which the county lacked just cause. The Therefore, the arbitrator found that terminating Foote was an “overly harsh Department of Health and Human Services (DHHS). having verbally abused the resident, she would not have been terminated. have continued to work at the Nursing Home,” and that had Foote admitted to found, however, that her conduct “was no more serious than employees who neglected the resident, she had verbally abused him. The arbitrator further on Foote’s behalf. After five days of hearing, the arbitrator found that while Foote had not upon Foote’s refusal to admit to wrongdoing. The union then filed a grievance administrator testified that he based his recommendation, at least in part, to terminate Foote’s employment effective November 23, 2002. The
County employees who have been employed for more than one year are entitled be?” In its brief to the arbitrator, the county agreed that “under RSA 28:10-a, Foote under the collective bargaining agreement? If not, what shall the remedy to discuss what had happened. It was also reported to the New Hampshire stipulated was: “Whether there was just cause for the County to terminate Ms. interview the resident, and called Foote and a union representative to her office The parties proceeded to arbitration. The arbitration issue to which they nursing home, who filled out a complaint form, asked a social worker to
administrator of the nursing home, the county’s board of commissioners voted Based upon recommendations from the administrator and assistant
Ultimately, this incident was reported to the assistant director of nursing at the yelling, or loudly interrupting him, to emphasize what she had done that day. 4
limited.
arbitrator.” See Georgia-Pacific Corp. v. Local 27, 86 4 F.2d 940, 944 (1st Cir. choose to have disputes concerning constructions of the CBA resolved by the Our review of the arbitrator’s interpretation of the CBA is similarly agreement is within the CBA.” parties have agreed to arbitrate a particular dispute, not whether the interpretation of CBA 108. provides for final and binding arbitration. Appeal of State of N.H., 147 N.H. at PELRB does not regularly have jurisdiction to interpret the CBA when it Truck Drivers, Local 170, 247 F.3d 8, 10 (1st Cir. 2001). For this reason, the Paperworkers v. Misco, Inc., 484 U.S. 29, 37-38 (1987); see Keebler Co. v. the facts and of the meaning of the contract that they have agreed to accept.” arbitrator chosen by them rather than by a judge, it is the arbitrator’s view of omitted). “Because the parties have contracted to have disputes settled by an
Appeal of State of N.H., 1 47 N.H. at 109 (quotation and brackets
(same). “[W]hen the parties include an arbitration clause in their CBA, they
de novo); Appeal of Town of Durham, 1 49 N.H. at 487-88
(quotation omitted)). [T]he overriding concern is whether the contracting CBA to determine whether claim was arbitrable, we review PELRB’s and to the submission of the issue to the arbitrator to determine his authority.” Manchester, 153 N.H. 289, 29 4 (2006) (where PELRB had authority to interpret actually submitted an issue to an arbiter, we must look both to their contract Appeal of State of N.H., 147 N.H. 106, 109 (2001); see Appeal of City of certain exceptions recognized by our case law” that are not relevant here. interpretation of a CBA is within the province of the arbitrator, subject to of Town of Durham, 149 N.H. 486, 487 (2003), “the general rule [is] that the While ordinarily we interpret contractual provisions de novo, see Appeal
1 49 N.H. at 534 (quotation and citation omitted).
Appeal of Police Comm’n of City of Rochester,
(“Once the parties have gone beyond their promise to arbitrate and have 238 Intern. Broth. Teamsters v. Cargill, Inc., 66 F.3d 988, 991 (8th Cir. 1995) parties may agree to submit even question of arbitrability to arbitrator); Local of arbitrator’s jurisdiction is determined by parties’ agreement to arbitrate; Appeal of Police Comm’n of City of Rochester, 1 49 N.H. 528, 534 (2003) (extent submission.” Larocque v. R.W.F., Inc., 8 F.3d 95, 96 (1st Cir. 1993); see requires the reviewing court to consider both the CBA and the arbitral therefore, was not final and binding. “A judicial challenge to arbitral authority arbitrator’s award because the award exceeded the arbitrator’s authority and, The county first argues that the PELRB erred by enforcing the
I
determinations. Appeal of City of Laconia, 1 50 N.H. 91, 93 (2003). are presumptively lawful and reasonable, we require that the record support its 688, 689 (2003); see also RSA 5 41:13 (2007). Though the PELRB’s findings of fact 5
parties’ submission is so implausible as to require reversal.
employee’s past record. whether [the county] had just cause to discharge [Foote], both parties conferred relation of the degree of discipline to the nature of the offense and the Comm’n, 149 N.H. at 689. “By requesting that the arbitrator determine interpretation is either unjust or unreasonable. See Appeal of Nashua Police preponderance of the evidence that the PELRB’s decision to uphold this U.S. at 38. Nor can we say that the county has demonstrated by a clear
See Misco, 484
We cannot say that the arbitrator’s interpretation of the CBA and the express provisions of the CBA and reach a final decision.” the maximum penalty under the CBA, and determined that it did not. with this standard, the arbitrator examined whether Foote’s conduct warranted Manchester, 1 53 N.H. at 293 (citing seven criteria with approval). Consistent
Misco, 484 U.S. at 34 n. 5; see Appeal of City of
evidence against the employee; (6) the possibility of discrimination; and (7) the the investigation undertaken; (4) the fairness of the investigation; ( 5) the the employer’s position; (2) the notice given to the employee; (3) the timing of seven criteria for analyzing whether just cause exists: (1) the reasonableness of collective bargaining agreement.” Manchester, 153 N.H. at 293. The United States Supreme Court has identified same deference normally accorded to the arbitrator’s interpretation of the Appeal of City of issues and surrounding circumstances necessary to interpret and apply the standard, “the arbitrator . . . has the authority to consider the underlying cause standard” applied to his review of the county’s decision. Under this reference “just cause,” the arbitrator determined that the “traditional just formulate a remedy, and in light of the parties’ expired CBA, which did not decide whether the county had “just cause” to terminate Foote and, if not, to In looking to the parties’ submission, which asked the arbitrator to
misread the contract.” ellipses omitted); see Pelletier v. Auclair Transp. Co., 109 N.H. 302, 304 (1969). language, “a court should not reject an award on the ground that the arbitrator Larocque, 8 F.3d at 97 (quotation and
U.S. 57 (2000). “[A]n arbitrator’s view of the scope of the issue is entitled to the interpretation of the CBA simply because the court disagrees with it. other grounds by Eastern Associated Coal Corp. v. United Mine Workers, 531 v. Esso Workers’ Union, Inc., 118 F.3d 841, 844 (1st Cir. 1997), abrogated on arbitrator’s construction of the [CBA] is to any extent plausible.” Exxon Corp. court’s task is thus “ordinarily . . . limited to determining whether the to overturn his decision.” Id.; see Georgia-Pacific Corp., 864 F.2d at 944. The authority, that a court is convinced he committed serious error does not suffice construing or applying the contract and acting within the scope of his
Id. “[A]s long as the arbitrator is even arguably
the CBA, because the parties authorized the arbitrator to give meaning to that Misco, 484 U.S. at 38. While the arbitrator cannot ignore the plain language of
See
because it disagrees with them, neither may the court reject the arbitrator’s 1988). Just as the court may not reject the arbitrator’s factual findings simply standards or principles.” In keeping with this concession, the county argued
this arbitration, good cause would be examined under traditional just cause
6
did. In its brief to the arbitrator, the county conceded that “for the purposes of argue now that the arbitrator acted improperly by analyzing just cause as he the decision to terminate Foote under those standards, the county cannot
just cause standards” and, in its brief to the arbitrator, having itself analyzed Similarly, here, having agreed that the arbitrator would apply “traditional
lacked authority to decide this issue); Cargill, Inc., 66 F.3d at 990-91 (same). had just cause to discharge employee, employer cannot argue that arbitrator at 680 (where employer requested arbitrator to determine whether employer [the employer] asked it to undertake.” Id.; see Homestake Min. Co., 153 F.3d argue now that the arbitrator acted improperly by conducting the very analysis entered into the just cause stipulation, it is disingenuous for [the employer] to [the employer] agreed to stipulate to the just cause analysis. . . . Having reasonable. Id. at 825. As the court explained: “For reasons known only to it, analysis and that the arbitrator’s interpretation of the submission was submission conferred authority on the arbitrator to conduct a just cause and by conducting a just cause analysis. Id. The court ruled that the parties’ provided that the remedy for thirteen unexcused absences was termination, authority by ignoring the plain language of the attendance policy, which On appeal, the employer contended that the arbitrator had exceeded his
her. Id. had accrued thirteen absences, the employer lacked just cause for terminating 824 (quotation omitted). The arbitrator concluded that although the employee employment of the grievant . . . , and if not, what should be the remedy?” Id. at arbitration as: “Whether the Employer had just cause to terminate the this case, the parties in Bureau of Engraving framed the issue for the unexcused absences constituted just cause. Id. at 825. As did the parties in of Engraving, 284 F.3d at 824. It did not, however, state that thirteen here, the CBA in Bureau of Engraving included a just cause provision. Bureau terminated for accruing thirteen unexcused absences. Unlike the CBA at issue arbitrator ordered the employer to reinstate an employee who had been Union, 284 F.3d 821, 823-24 (8th Cir. 2002), for instance, as here, the (citing cases). In Bureau of Engraving v. Graphic Communication International Our conclusion is consonant with the decisions of other courts. See id.
Local 285, 260 F.3d 16, 22 (1st Cir. 2001), cert. denied, 534 U.S. 1083 (2002). was just cause for a lesser discipline.” Boston Medical v. Service Employees, conclude that there was no just cause for discharging [Foote], but that there terminate Foote and, if not, to provide a remedy, “[t]he arbitrator was free to brackets omitted). Having been asked whether there was just cause to United Steelworkers, 153 F.3d 6 78, 680 (8th Cir. 1998) (quotation and authority upon the arbitrator to decide that issue.” Homestake Min. Co. v. 7
not warrant termination but rather warrants some lesser penalty.” cause for termination, the arbitrator is not free to determine that the act does
provision, terminating an employee for verbally abusing a resident constituted termination” was akin to a reference to “just cause,” and that under this according to the county, the reference in Article 24(B) to “grounds for employer . . . demonstrate ‘cause,’ ‘just cause’ or ‘good cause.’” Thus,
Co., 24 7 F.3d at 13. When confronted with the CBA and the parties’
Keebler
employee committed some act specifically listed in the [CBA] as providing just set forth in Spring, which stand “for the proposition that, once an arbitrator finds that an termination to a lesser sanction. In short, the county argued the seven criteria cause.” The instant case is, thus, unlike Georgia-Pacific Corp. and Poland F.3d at 31. The CBA in the instant appeal does not even use the phrase “just just cause. See Georgia-Pacific Corp., 864 F.2d at 942; Poland Spring, 314 existence of a collectively bargained labor agreement mandates that the just cause and expressly included the employee’s act within the definition of authority to disagree with the county’s decision to terminate her. articulation of a just cause standard,” the county asserts that “the mere unambiguously provided that employees could not be terminated except for cause.” While the county concedes that the CBA “was silent with respect to the these cases are distinguishable from this case. The CBAs in those cases 864 F.2d at 945-46, and cause principles, but rather to apply the CBA’s implied definition of “just Poland Spring Corp., 314 F.3d at 34-35. Both of To support its assertions, the county relies upon Georgia-Pacific Corp.,
per se just cause. See Georgia-Pacific Corp., 864 F.2d at 945. provided in the parties’ agreement.” termination,” he was “not free to fashion a separate remedy apart from the one no mitigating circumstances existed that would warrant reducing Foote’s
arbitrator found that Foote had verbally abused the resident, he lacked the
that the parties’ submission did not ask the arbitrator to apply traditional just The county also contends, contrary to its argument before the arbitrator,
Id. at 34.
Foote committed an act listed in the CBA as “grounds for immediate discharged because of anti-union bias; Foote was not disparately treated; and denied, 540 U.S. 818 (2003). To the county, once the arbitrator found that corrective action as such action would have been futile; Foote was not Spring Corp. v. United Food, Local 1445, 314 F.3d 29, 35 (1st Cir. 2002), cert. result in discharge; Foote was not entitled to progressive disciplinary or See Poland
The county argues that under articles 2, 24 and 25 of the CBA, once the
the arbitrator for engaging in the same analysis. terminate Foote under traditional just cause principles, the county cannot fault
Misco, 484 U.S. at 34 n.5. Having itself analyzed its decision to
not be tolerated; Foote knew or should have known that her conduct would that: the CBA permitted the county to discharge Foote; Foote’s conduct could 8
err as a matter of law by enforcing the arbitrator’s award. arbitrator’s domain.” For all of the above reasons, therefore, we hold that the PELRB did not reasonable as well and the interpretation of [the stipulation] [was] within the
F.3d at 1200. Ind. Workers, 8 F.3d 1104, 1108 (6th Cir. 1993); see LB & B Associates, 461 the parties bargained for him to do.” Bruce Hardwood Floors v. So. Coun. of arbitrator arguably construed and applied [them], and this is precisely what stipulation] was strained or even seriously flawed . . . is irrelevant. The be disturbed here.” Id. “Whether the arbitrator’s reading of the [CBA and termination, . . . the arbitrator concluded otherwise. That conclusion will not assumes that engaging in one episode of verbal abuse “equaled just cause for
Bureau of Engraving, 2 84 F.3d at 825. While the county
parties’ stipulation “gave him the authority to conduct a just cause analysis is interpretation was not unreasonable). The arbitrator’s decision that the interpretation, arbitrator read these provisions differently and his interpretation of CBA’s just cause and immediate discharge provisions was one International Broth., 461 F.3d 1195, 119 8 (10th Cir. 2006) (while employer’s award[ ] in this case.” Pelletier, 109 N.H. at 304; see LB & B Associates v. militate against an interpretation of the submission which would upset the interpretation, and the . . . limitations upon review of arbitration awards plausible, “[w]e do not agree that the submission to arbitration requires this Further, while the county’s interpretation of the submission may be
making a purely factual finding.” Trailmobile Trail., 223 F.3d at 747. precipitated the dismissal constitutes just cause”). complain that the arbitrator performed the analysis that it requested instead of arbitrator is empowered to determine whether the employee’s action which was discharged for just cause, the county should “not now be heard to except for just cause and does not equate certain behavior with just cause, “an publication). Having requested that the arbitrator determine whether Foote Fed. Appx. 3 87, 391 (6th Cir. 2006) (not recommended for full-text provision of CBA); that he lacked the authority to answer it.” Hartco Flooring v. Local 14597, 192 [the county] submitted a single question to the arbitrator and now complains why not frame the issue as whether [Foote] committed [abuse]? In essence, the issue accordingly. “If the factual finding were the only bone of contention, had engaged in the conduct of which she was accused, it could have framed Had the county wanted the arbitrator to determine only whether Foote
(1st Cir. 19 87) (when CBA contains general clause prohibiting termination
Metro Chevrolet v. Union de Tronquistas, 835 F.2d 3, 4-5
was up to arbitrator to harmonize management rights clause with just cause Inter. Un. of Elec. Workers, 223 F.3d 744, 747 ( 8th Cir. 2000) (holding that it that the arbitrator unreasonably harmonized the two. See Trailmobile Trail. v. submission asking him to determine whether just cause existed, we cannot say 9
C.F.R. § 483.13(c)(ii). neglect, mistreatment of residents or misappropriation of their property.” 42 had a finding entered into the State nurse aide registry concerning abuse, of abusing, neglecting, or mistreating residents by a court of law; or . . . [h]ave
support this argument, the county relies upon 42 C.F.R. § 483.13 (2006). resident and who fails to understand the wrongful nature of her conduct. To
nursing home, must “[n]ot employ individuals who have been . . . [f]ound guilty C.F.R. § 483.13(b). It also provides that a long-term care facility, like the and mental abuse, corporal punishment, and involuntary seclusion.” 42 like the nursing home, “has the right to be free from verbal, sexual, physical, 42 C.F.R. § 483.13 provides that a resident of a long-term care facility,
against reinstating an LNA who has been found to have verbally abused a The county argues that there are strong and dominant public policies
dominant public policy.” Id. at 345. facts as found by the arbitrator, contravenes an explicit, well-defined, and F.3d at 344. Thus, we examine “only whether the reinstatement award, on the here, [we are] bound by [the] arbitrator’s findings of fact.” Mercy Hospital, 42 9 Corp., 531 U.S. at 65. Further, “[w]ith a few limited exceptions not relevant Mercy Hospital, 429 F.3d at 344 (quotation omitted); Eastern Associated Coal through arbitration when chosen as a result of labor-management negotiation.” background labor law policy that favors determination of disciplinary questions determination, “we must read the pertinent statutes and regulations in light of (2006); see Eastern Associated Coal Corp., 531 U.S. at 62-63. In making this and other applicable authority.” Nurses Ass’n, 429 F.3d 338, 343 (1st Cir. 2005), cert. denied, 126 S. Ct. 1939 public policy as expressed in controlling statutes, regulations, common law, order for reinstatement -- gives offense.” Mercy Hospital v. Massachusetts must conclude that the PELRB’s order contravenes a strong and dominant been preferable. Rather, the sole question is whether the award itself -- the whether some remedy short of unconditional reinstatement . . . might have the question is not whether the charged conduct offends public policy, or “In the context of an arbitration award that reinstates a fired employee,
(1 983). interests.” Id.; see W.R. Grace & Co. v. Rubber Workers, 461 U.S. 757, 766 confines of positive law, rather than general considerations of supposed public (2006) (quotation omitted). “[I]n such cases our review is limited to the
Appeal of Town of Pelham, 154 N.H. 125, 12 9
arbitrator’s award because the award violated public policy. “To so find, we The county next asserts that the PELRB erroneously enforced the
II reinstatement with [sufficient] clarity.”
10
C.F.R. § 483.13 does not “establish a public policy prohibiting [Foote’s]
N.W.2d 560 (Mich. 1995). In that case, unlike the instant appeal, the State v. AFSCME Local 992, 531 N.W.2d 728 (Mich. Ct. App.), appeal denied, 549 Similarly misplaced is the county’s reliance upon Gogebic Medical Care as Foote. State’s nurse aide registry, it is silent with respect to reinstating an LNA such have engaged in one episode of verbal abuse. We therefore conclude that 42 Associated Coal Corp., 531 U.S. at 62-63. employing those for whom the State has entered an adverse finding into the having in its employ an LNA, such as Foote, who was found by an arbitrator to reinstate her violated that policy.” Boston Medical, 260 F.3d at 23; see Eastern occurrence.” Thus, under federal law, a nursing home is not precluded from public policy in favor of competent nursing care, but whether the order to or neglect; and . . . the neglect involved in the original finding was a singular discussed previously, “the question is not whether [Foote’s] conduct violated a facility have “[t]he right to be free from physical or mental abuse”). As e.g., 42 U.S.C.A. § 1395i-3(c)(1)(A) (Supp. 2007) (residents in skilled nursing against abuse of nursing home residents as support for its arguments. See, The county mistakenly relies upon the strong and dominant public policy
Boston Medical, 260 F.3d at 25.
Foote’s conduct meets it. mistreating residents, as those terms are defined elsewhere, and from
personal history of the nurse aide does not reflect a pattern of abusive behavior the registry “upon a determination by the State that . . . the employment and 2007), a nurse aide may petition the State for removal of his or her name from of verbal abuse is not precluded. Pursuant to 42 U.S.C.A. § 1395i-3(g) (Supp. hiring (and, by extension, reinstating) an LNA who engages in a single episode provisions in the same statutory and regulatory scheme, however, reveal that Moreover, the regulation is silent with respect to reinstatement. Other
arbitrator did not use this definition and we express no opinion as to whether individuals who have been found guilty by a court of abusing, neglecting or necessary to avoid physical harm, mental anguish, or mental illness.” The wrongdoing. While the regulation precludes nursing homes from employing mental anguish . . . or . . . deprivation . . . of goods or services that are to have engaged in one episode of verbal abuse and/or who fails to admit her intimidation, or cruel punishment with resulting physical harm, pain, or “abuse” as the willful “infliction of injury, unreasonable confinement, used in 42 U.S.C.A. § 3002(1) (Supp. 2007). 42 U.S.C.A. § 3002(1) defines Foote was not found by a court to have engaged in abuse as that term is
public policy against reinstating an LNA who has been found by an arbitrator We disagree that 42 C.F.R. § 483.13 expresses a strong and dominant are moot.
decision upholding the arbitration award, we conclude that issues (2) and (3)
another position in the county. In light of our decision to affirm the PELRB’s reinstatement to her former position is improper, Foote may be reinstated to taken actions to permit Foote to practice as an LNA; and (3) whether, if
11
agencies with primary responsibility to protect the public interest had recently
further reveals that on March 24, 2006, the union filed a request for further files a request for further PELRB proceedings within 30 days.” The record notice of the union’s evidence that would have reinforced its position that State the Reserved Issues would be “administratively dismissed unless either party applied the wrong legal standard when it failed to admit or take administrative reveals that the hearing officer’s March 2, 2006 decision notified the union that opportunity for the union to address those matters; (2) whether the PELRB dismissed the Reserved Issues sua sponte. The record submitted on appeal PELRB erroneously dismissed the bifurcated “Reserved Issues” without an With respect to issue (1), the union argues that the PELRB erred when it
and dominant public policy against reinstating her. long-term care facility residents from abuse, not whether there was a strong In its cross-appeal, the union raises the following issues: (1) whether the
III
Appeal of Town of Pelham, 154 N.H. at 131. matter of law by ordering the county to comply with the arbitrator’s award. See reinstating an employee such as Foote, we hold that the PELRB did not err as a Because we find that no strong and dominant public policy exists against
underlying conduct violated the general public policy in favor of protecting Medical Care, 531 N.W.2d at 731, by contrast, examined whether the nurse’s reinstating untruthful police department employees. The court in Gogebic examined whether there was a strong and dominant public policy against narrow approach in Appeal of Town of Pelham, 154 N.H. at 129-31, where we see Eastern Associated Coal Corp., 531 U.S. at 62-63. We embraced this Review of Arbitration Awards, 16 Ohio St. J. on Disp. Resol. 297, 301 (2001); issue, violated public policy.” Glanstein, A Hail Mary Pass: Public Policy reviewing court must find the terms of an award, not the underlying conduct at narrow approach applied by . . . most . . . federal circuit courts, namely that a Corporation, the United States Supreme Court “adhered to the so[-]called of Town of Pelham, 154 N.H. at 129-31. In Eastern Associated Coal Eastern Associated Coal Corporation and conflicts with our decision in Appeal Care Facility was decided before the United States Supreme Court decided registry. Gogebic Med. Care, 531 N.W.2d at 731. Moreover, Gogebic Medical had entered an adverse finding against the nurse on the State’s nurse aide terminated Foote, not whether it did so when it refused to reinstate her. only whether the county engaged in anti-union discrimination when it
determine the level of discipline for Foote’s conduct.
12 union discrimination claim, the county is mistaken. The arbitrator addressed
majority’s analysis, and then set forth how I would resolve this case. jurisprudence, I respectfully dissent. I first explain why I disagree with the threatens to create unnecessary uncertainty in our state’s labor law just cause standard’” to essentially exercise his independent judgment to “did not reference ‘just cause’” allowed the arbitrator to apply a “‘traditional The majority holds that this submission, combined with the fact that the CBA under the collective bargaining agreement? If not, what shall the remedy be?”
While the county asserts that the arbitrator already addressed the union’s antiunion discrimination by failing to reinstate Foote does not appear to be moot. including attorney’s fees and costs. Thus, whether the county engaged in antidiscrimination would “strengthen [its] request for additional remedies,” his own brand of industrial justice, and that affirming the PELRB’s decision
BRODERICK, C.J.
, joined, dissented. inquiry: “Whether there was just cause for the County to terminate Ms. Foote The arbitral submission asked the arbitrator to resolve the following
I
with a proceeding before DHHS. The union argues that proving anti-union proceedings consistent with this opinion. Foote; and (3) failing or refusing to provide discovery materials in connection DUGGAN, J., dissenting. Because I believe that the arbitrator fashioned job prospects; (2) engaging in anti-union discrimination by refusing to reinstate arbitrator’s award, thereby interfering with her licensing obligations and future GALWAY and HICKS, JJ., concurred; DUGGAN, J., with whom
in part; and remanded. Affirmed in part; vacated
and decisions of PELRB shall contain findings of fact and conclusions of law).
See RSA 273-A:6, IX (1999) (orders
PELRB’s dismissal of the Reserved Issues as moot and remand for further In light of the record submitted on appeal, we therefore vacate the
273-A:5, I (1999) by: (1) refusing to reinstate Foote in contravention of the
The so-called Reserved Issues involved whether the county violated RSA
the PELRB dismissed the Reserved Issues as moot. PELRB proceedings on the Reserved Issues. Nonetheless, on April 19, 2006, CBA
13
expressly and unambiguously providing specific “grounds” for termination, the
and holding, “In essence, dishonesty, as a ground for immediate discharge, is 572 N.E.2d 71, 75 (Ohio 1991) (using “ground” interchangeably with “causes” “reason” for termination are necessarily “just cause” for termination. Thus, by commonly simply for “cause.” cert. denied adequate basis for discharge. Those offenses that are “grounds,” “cause” or, 522 U.S. 928 (1997); Ohio Off. of Coll. Barg. v. Civ. Serv. Emp., (Benavides, J., dissenting) (using “ground” as synonym for “proper cause”), in a collectively bargained-for agreement to describe conduct that serves as an Floors v. UBC, Indus. Work. No. 2713, 103 F.3d 449, 455 (5th Cir. 1997) (repeatedly using “cause” and “grounds” interchangeably); Bruce Hardwood Broth. of Firemen v. Nestle Co., Inc., 630 F.2d 474, 475-77 (6th Cir. 1980) Numerous courts use these terms interchangeably. See, e.g., Intern.
omitted; emphasis added). Elkouri & Elkouri, How Arbitration Works 887 (5th ed. 1997) (brackets
difference between these various phrases.
There is no significant
cause,” “proper cause,” “obvious cause,” or quite suspend and discharge for “just cause,” “justifiable
“cause,” “reason” and “grounds” are not distinct concepts when they are used discipline. . . . It is common to include the right to
require “cause” or “just cause” for discharge or Most collective bargaining agreements do, in fact,
One respected arbitration treatise observes:
did reference a “just cause” standard.
any resident
Treatises, case law, and dictionaries support the view that “just cause,” medical abuse/neglect/exploitation of any resident “grounds,” “reason” or “cause.” hypothetical CBA that provides: “Any instance of physical, verbal, mental or bargaining table to use one synonym, i.e. “just cause” over another, i.e. a continuum, this alternative language falls, or require parties at the shall be cause for immediate termination.” We will have to decide where, along physical, verbal, mental or medical abuse/neglect/exploitation of any resident
shall be reason for immediate termination”; or (2) “Any instance of
instance of physical, verbal, mental or medical abuse/neglect/exploitation of cases. For example, other CBAs might contain language such as: (1) “Any threatens to create unnecessary uncertainty about how we will resolve future immediate termination.” I do not agree. Moreover, drawing such a distinction
shall be just cause for
concludes that there is a meaningful difference between article 24 and a immediate termination.” (Emphasis added.) The majority apparently or medical abuse/neglect/exploitation of any resident shall be grounds for Article 24 of the CBA provides: “Any instance of physical, verbal, mental 14
contract misinterpretation.
plain language of the arbitral submission (“Whether there was authority to add to, subtract from, or modify any terms of this agreement”), the prohibited by the plain language of the CBA (“the arbitrator shall have no
persuasive and overwhelming authority from jurisdictions across the country. arbitrator did not engage in contract interpretation, or even permissible If not, what shall the remedy be?” (emphasis added)), and well-settled, a penalty that he did not find “harsh” or “unreasonable.” In so doing, the the County to terminate Ms. Foote essentially used “just cause” in the arbitral submission as a vehicle to mete out under the collective bargaining agreement ? incidents of abuse.” Then, as the basis for his decision, he appears to have just cause for
from the CBA to arrive at his own brand of industrial justice, a result that is serious error does not suffice to overturn his decision.”). Instead, he departed within the scope of his authority, that a court is convinced he committed arbitrator is even arguably construing or applying the contract and acting
See Misco, 484 U.S. at 38 (“[A]s long as the
in employment-termination cases. – Also termed file suit>. good cause. A legally sufficient reason. . . . The term is often used Foote, on notice that they could be subject to immediate termination for termination” and “clearly put[s] members of the bargaining unit, including provides that “certain kinds of conduct shall be grounds for immediate interpretation of the word “grounds.” Instead, he acknowledged that article 24 Paperworkers v. Misco, Inc., 484 U.S. 29, 38 (1987), did not specifically offer an Even the arbitrator, with his broad discretion to construe the CBA,
these terms. “ground” are synonyms). lawful cause; sufficient cause.”); Legal Thesaurus 67 (2d ed. 1992) (“cause” and
good cause shown; just cause;
(“cause” means “A ground for legal action <the plaintiff does not have cause to Language 235 (1966) (similar); Black's Law Dictionary 1031 (8th ed. 1999) employee discharged for ~>”); Random House Dictionary of the English (“cause” means “a good or adequate reason: a sufficient activating factor <an Webster’s Third New International Dictionary 356 (unabridged ed. 2002) prompting an action; a cause: grounds for suspicion; a ground for divorce.”); (definition of “ground” provides: “Often grounds. The underlying condition
See, e.g., American Heritage Dictionary 799 (3d ed. 1992)
Neither dictionaries nor thesauruses augur well for a distinction between
synonymously). WL 702357, at *2 (6th Cir. Sept. 25, 1998)(using “grounds” and “cause” interchangeably); Marathon Oil Co. v. Local Union No. 283, No. 97-1780, 1998 and using the terms “just cause,” “proper cause,” “cause” and “grounds” n.8 (Mass. 2001) (summarizing cases where CBAs list reasons for dismissal per se just cause.”); School Dist. of Beverly v. Geller, 755 N.E.2d 1241, 1247 15
terminate); arbitrator not free to substitute his own judgment for the employer’s decision to
that abuse of patient is cause to terminate and arbitrator not free to reduce suspension); Ohio Off. of Coll. Barg., 572 N.E.2d at 75 (agreement provides discharged, arbitrator exceeds his authority by reducing discharge to different remedy for proved conduct); (where agreement includes list of conduct for which employees can be specific causes upon which discharge may be based, arbitrator may not order Cty. Coll. of Morris Staff v. Cty. Coll., 495 A.2d 865 (N.J. 1985)
may terminate employment if employee fails to meet certain conditions, engages in a “patent example of arbitral excess”); Union, 566 F.2d 692, 695 (10th Cir. 1977) (where agreement provides employer termination is too severe a penalty); Mistletoe Exp. Serv. v. Motor Expressmen’s insubordination is basis for termination, arbitrator not free to decide that consideration); free to weigh proved conduct against other factors); Nestle, 630 F.2d at 476 (where contract provides be based, appropriateness of penalty is removed from arbitrator’s combined with provision that lists specific conduct upon which discharge may 835 F.2d 3, 5 (1st Cir. 1987) (when general “just cause” provision in contract is
Metro Chevrolet v. Union de Tronquistas,
(1988) (where agreement provides discharge for “proper cause” and identifies Paperworkers’ Intern., 845 F.2d 3, 8 (1st Cir. 1988), cert. denied, 488 U.S. 992
S.D. Warren Co. v. United
as a means of ignoring specifically enumerated grounds for discharge, he Local 27, 864 F.2d 940, 945 (1st Cir. 1988) (where arbitrator uses “just cause”
Georgia-Pacific Corp. v.
“proper cause” and lists behavior that would constitute cause, arbitrator is not cert. denied, 498 U.S. 853 (1990) (where agreement provides for termination for Steamboat Co. v. Dist. 2 Marine Eng., 889 F.2d 599, 601, 604 (5th Cir. 1989), arbitrator lacked discretion to reduce discharge to suspension); Delta Queen termination and listed certain acts for which an employee could be discharged, denied, 511 U.S. 1083 (1994) (where agreement required “just cause” for Gulf Nav. v. United Steelworkers, 996 F.2d 279, 281 (11th Cir. 1993), cert. in these cases, its absence does not change the essential reasoning. immoral conduct, arbitrator not free to impose ten-day suspension); Warrior & free to fashion his own remedy. Although the term “just cause” often appears 103 F.3d at 452 (where CBA states that employee will be discharged for where there is a finding that such conduct has occurred, the arbitrator is not bargaining agreement, is whether the employee . . . tested positive”); Bruce, test is grounds for termination, “the only relevant question, under the collective 650, 655 (E.D. Mich. 1998) (where CBA provides that testing positive on drug agreement”); Logistics Personnel v. Truck Drivers Local Union, 6 F. Supp. 2d fashion a separate remedy apart from the one provided by the parties’ agreement as providing just cause for termination, the arbitrator is not free to employee has committed an act specifically listed in the collective bargaining 2002), cert. denied, 540 U.S. 818 (2003) (“once an arbitrator finds that an Poland Spring Corp. v. United Food, Local 1445, 314 F.3d 29, 34-35 (1st Cir.
See, e.g.,
agreement lists certain behavior as grounds or cause for termination, and Courts in other jurisdictions consistently hold that where an employment 16
management the exclusive right to discipline, and a clause providing that charged with reconciling a management rights clause, reserving to
character”).
which enumerated specific grounds for dismissal. Instead, the arbitrator was Cir. 2001), cert. denied, 534 U.S. 1083 (2002), there was no provision at issue In Boston Medical v. Service Employees, Local 285, 260 F.3d 16, 21 (1st
N.H. 598, 602 (1984) (the word “shall” “commonly does have a mandatory here uses the word “shall.” See Dancart Corp. v. St. Albans Rubber Co., 124 language, a different outcome would have obtained. Id. at 1198 n.2. The CBA The Tenth Circuit expressly noted that if the CBA did not use such permissive harassment “‘may be subject to immediate discharge.’” Id. (emphasis omitted). (10th Cir. 2006), the CBA provided that an employee who engaged in sexual In LB & B Associates v. International Brotherhood, 461 F.3d 1195, 1196
“reasonable rules” and the proscribed conduct is written directly into the CBA. instant case, there is no provision at issue regarding the enforcement of provided that the employer could only enforce “reasonable rules.” In the employee to immediate discharge without warning” was at issue, and the CBA handbook provision that listed examples of conduct that “may subject an Salaried, Machine and Furniture Workers, 223 F.3d 744, 746 (8th Cir. 2000), a In contrast to the instant case, the arbitral submission in Trailmobile Trailer, LLC v. International Union of Electronic, Electrical, of grievant, Linda Puffer, and if not, what should be the remedy?’” Thus, in arbitrator expressly found that Foote determine “‘Whether the Employer had just cause to terminate the employment did abuse the elderly resident. did not constitute a violation of the employer’s rule. Here, by contrast, the 678, 680 (8th Cir. 1998), the arbitrator determined that the worker’s conduct In Homestake Mining Co. v. United Steelworkers of America, 153 F.3d
and does not require him to be grounded in the parties’ agreement. arbitral submission, for whatever reason, gives the arbitrator broad authority for allowing an arbitrator to depart from the CBA is much stronger when the made no reference to determining just cause “under the CBA.” The argument
Bureau of Engraving
F.3d 821, 824 (8th Cir. 2002), the arbitral submission asked the arbitrator to in Bureau of Engraving v. Graphic Communication International Union, 284 The cases relied upon by the majority are distinguishable. For example,
our state’s labor law jurisprudence should be different. considering an alternate form of discipline). There is no persuasive reason that cause exists, it is “patently irrational” for him to exceed his authority by 1828760, at *8 (R.I. June 27, 2007) (where arbitrator determines that just Am., Local 15509, Nos. 2006-145-Appeal & 2006- 162-Appeal, 2007 WL penalty from termination); City of East Providence v. United Steel Workers of 17
compelled to apply the express provisions of the CBA. Nothing in Appeal of examined the surrounding circumstances and found abuse. He was then CBA and reach a final decision.” (Emphasis added.) Here, the arbitrator circumstances necessary to interpret and apply the express provisions of the bargaining agreement” into the arbitral submission. “the authority to consider the underlying issues and surrounding terms, then they would not have inserted the phrase “under the collective with approval, but noted that in deciding just cause issues, the arbitrator has intention of requiring the arbitrator to enforce the unambiguous contract of Manchester, 153 N.H. 289, 293 (2006), where we cited the seven-factor test The Eleventh Circuit’s explanation is not inconsistent with Appeal of City
Gulf & Nav., 996 F.2d at 281 n.8. It is not employed in every single case. ‘ignored the plain mandatory language’ of that agreement . . . .” spell out conduct that shall serve as an adequate basis for discharge. Warrior would agree with the district court’s decision that the arbitrator’s award factor test comes into play when a collective bargaining agreement does not that an employee who refuses to take an alcohol test ‘will be terminated,’ we has explained, the type of broad “just cause” analysis embodied by the seven- Second, as the United States Court of Appeals for the Eleventh Circuit
seven-factor test. There are two reasons why we should not turn to that test
arbitrator was not free to depart from that language. If the parties had no lists the conduct that constitutes “grounds” – “just cause” – to terminate. The to be anchored in the plain language of the CBA, language that unambiguously shall the remedy be?” (Emphasis added.) Thus, the arbitrator’s decision had terminate Ms. Foote under the collective bargaining agreement ? If not, what following concrete inquiry: “Whether there was just cause for the County to clearly stated that “[i]f the collective bargaining agreement expressly provided what shall the remedy be?” Instead, it asked the arbitrator to resolve the “written verbatim into the collective bargaining agreement.” However, the court “Whether there was just cause for the County to terminate Ms. Foote? If not, ambiguity” between the CBA and a drug and alcohol policy that was not this case. First, the arbitral submission did not ask the arbitrator to decide: in In order to uphold the arbitrator’s decision, the majority turns to a
involved. CBA states that abuse shall be grounds for termination. No separate policy is
Id. Here, the
F.3d 988, 990 (8th Cir. 1995), the Eighth Circuit found “an inherent tension or In Local 238 International Brotherhood of Teamsters v. Cargill, Inc., 66
discharge in [certain] situations . . . .” Id. at 23 n.5. where the collective bargaining agreement specifically provides for automatic Circuit expressly noted that Boston Medical is distinguishable from “a case employees could be discharged only for “just cause.” Id. at 20-21. The First expressly relinquished by contract is no right at all.
the employer’s inherent right which has not been
apply the express provisions of the CBA and reach a final decision,”
milder action is appropriate, the effect would be that
underlying issues and surrounding circumstances necessary to interpret and
arbitrator should later be of the opinion that some its own risk and subject to severe penalties in case an disciplinary action in excess of a reprimand, except at
18
the authority, in the context of a just cause grievance, to consider the Consistent with those cases, I would hold that although the “arbitrator ha[d] arbitrator’s inquiry ends when he finds that such conduct has occurred.
construed to mean that the employer can take no
Appeal of
where a CBA lists particular types of conduct as grounds for termination, the Accordingly, I would adopt the reasoning of the cases that hold that
basis of appropriateness. If the reserved right is II such right, is subject to review by an arbitrator on the
Metro Chevrolet and meaningless if the employer’s action, pursuant to, 835 F.2d at 5 (quotation omitted).
the arbitrator would depart from the plain language of the CBA.
had to have been agreeable to the idea that under the CBA, abuse, alone, particular type of conduct] would be wholly ineffective conduct of which she was accused.” If that is true, then both sides would have The reservation of a right to . . . discharge for [a asked the arbitrator to “determine only whether Foote had engaged in the To borrow from the First Circuit:
Furthermore, it seems unfair to fault the county for failing to anticipate that by an arbitrator. one impetus that led the union to grieve the case in the first place. made such a concession. In fact, it would seem that firing Foote for abuse was understandably), given the posture of this case, the union would never have constitute a valid basis to terminate employment. Clearly (and
does
might second-guess its decision to discharge Foote, then it could just have The majority states that if the county was concerned that the arbitrator
anytime they try to do so, their disciplinary decisions will be subject to upset to make specific types of conduct grounds for immediate termination, because employing a seven-factor test in every case, then employers will never be able provision with a seven-factor test. If we conclude that “just cause” means City of Manchester authorizes the arbitrator to supplant an express CBA when this
arbitrator retained the right to fashion remedies even
collective bargaining agreement. [It says] that the
19
disciplinary rules and incorporating them into the engaged in a meaningless act by negotiating the [is] the equivalent of . . . saying that the parties
Warren, 845 F.2d at 8. bargaining agreement.” to take discretion away from arbitrators charged with enforcing the collective parties. That is not the law.
contractual authority was not given by the
bargained for of the CBA, these two provisions were among the terms and conditions for abuse, will not be second-guessed during arbitration. Significantly, as part notwithstanding the pre-negotiation that took place,
[T]o sustain [the arbitrator’s decision] in this case,
Poland Spring, 314 F.3d at 34-35.
the [termination for abuse] clause . . . are bargained for and inserted precisely The rationale for this holding is persuasive: “contractual provisions like
Id. at 33 (quotations omitted).
by the parties. brand of industrial justice for what has been agreed to plainly contemplate that certain management decisions, such as termination obligation to the parties if he substitutes his own
to “discipline or discharge” employees. Taken together, articles 2 and 24 bargaining agreement and that he violates his Moreover, article 2 of the CBA reserves “exclusively” to management the right arbitrator is totally derived from the collective gives the county just cause to terminate employment where abuse occurs. arbitration is that the power and authority of an
The paramount point to be remembered in labor
language to be included within the CBA. the parties desired some other outcome, they were free to negotiate for other
by the parties and it was not for the arbitrator to ignore them. If
immediate termination.” (Emphasis added.) This language unambiguously medical abuse/neglect/exploitation of any resident shall be grounds for concurring). Rather, it states, “Any instance of physical, verbal, mental or equitable or “fair.” See Poland Spring, 314 F.3d at 38 (Boudin, C.J., Article 24 does not say that termination for abuse may occur only where
Inc., 8 F.3d 95, 96-97 (1st Cir. 1993). consistent with the CBA and the arbitral submission. LaRocque v. R.W.F., Town of Pelham, 154 N.H. 125, 128 (2006), his award nevertheless had to be judgment to be less forgiving [in certain instances].
permit an arbitrator to second guess management’s
20
questioned why the price of that flexibility should be to conduct] must mean termination. It can be protection that not every instance of [prohibited management some flexibility and give workers the
CBA article at issue] was admirably drafted to give
BRODERICK, C.J., joins in the dissent. at the bargaining table may make this illusory. [The a price, and therefore respectfully dissent. arbitrator applied here. The realities of what happens Poland Spring restrict the arbitrator from exercising the authority the, 314 F.3d at 42 (Lynch, J., dissenting). I would not impose such
No interpretation of that directive is required, and ignoring it is reversible error. him to uphold the county’s decision to terminate employment under the CBA. once he made a finding that abuse occurred, the CBA unambiguously required
can draft the collective bargaining agreement to clearly [i]t is not . . . satisfactory to say to employers that they
In conclusion,
conduct did not constitute “abuse” within the meaning of the CBA. That said, “abuse,” and apply it however he saw fit. He was also free to find that Foote’s abusive conduct. However, the arbitrator was free to interpret the word instant case, especially since other employees had not been discharged for The approach outlined above may seem unfair when applied to the