RSA 106-H:2 · Definitions

106-H:2 Definitions. – In this chapter:

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I.

"Automatic location identification" or "ALI" means the system capability to identify automatically the geographical location of the telephone being used by the caller and to provide a display of that location at the public safety answering point.

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II.

"Automatic number identification" or "ANI" means the system capability to identify automatically the calling telephone number and to provide a display of that number at the public safety answering point.

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III.

"Bureau" means the bureau of emergency communications within the division of emergency services and communications, in the department of safety, established pursuant to RSA 21-P:36. III-a. "Commercial mobile radio service" means commercial mobile radio service as defined in 47 C.F.R. section 20.3.

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IV.

"Commission" means the enhanced 911 commission established in RSA 106-H:3.

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V.

"Commissioner" means the commissioner of the department of safety. V-a. "Designated behavioral health access point" means the centralized crisis operations center, designated by the state, that acts as a statewide point of entry for individuals experiencing a non-emergent behavioral health crisis, including but not limited to mental health crises, suicidal thoughts, substance use disorder crises, or emotional crises. V-b. "Division" means the division of emergency services and communications of the department of safety.

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VI.

"Emergency services" means fire, police, ambulance, rescue and other service of an emergency nature identified by the bureau.

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VII.

"Enhanced 911 system" and "enhanced 911 services" means a system consisting of selective routing with the capability of automatic number and location identification at a public safety answering point, which enables users of the public telecommunications system to request emergency services by dialing the digits 911.

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VIII.

"Enhanced ANI/ALI" means the capability of a municipality or other political subdivision to receive ANI and ALI displays from 911 calls routed from the public safety answering point. VIII-a. "Master street address guide" or "MSAG" means an alphabetical listing of all streets and house number ranges within a municipality. House number ranges shall consist of the beginning number and highest possible number on each public or private way with multiple structures. VIII-b. "Prepaid commercial mobile radio service" means commercial mobile radio service that allows a caller to dial 911 to access the E911 system, which service must be paid for in advance and is either sold in predetermined units or dollars which decline with use in a known amount or is sold for unlimited use during a predetermined period of time.

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IX.

"Private safety agency" means a private entity which provides emergency police, fire, ambulance, or medical services.

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X.

"Public agency" means the state government and any unit of municipal or county government located within the state which provides or has authority to provide firefighting, law enforcement, ambulance, medical or other emergency services.

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XI.

"Public safety agency" means a functional division of a public agency which provides firefighting, law enforcement, ambulance, medical, rescue or other emergency services.

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XII.

"Public safety answering point" means a facility with enhanced 911 capability, operated on a 24-hour basis, assigned the responsibility of receiving 911 calls and transferring or relaying emergency 911 calls to other public safety agencies or private safety agencies, and transferring or relaying non-emergent 911 calls to the designated behavioral health access point.

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XIII.

"Relay routing" means the method of responding to a telephone request whereby a public safety answering point notes pertinent information and relays requests for emergency services by telephone to the appropriate public safety agency or private safety agency for dispatch of an emergency service unit and relays requests for non-emergency services by telephone to the designated behavioral health access point. XIII-a. "Street address guide" or "SAG" means a listing of all numbered structures on each public or private way with multiple structures within the municipality.

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XIV.

"Transfer routing" means the method of responding to a telephone request for whereby a public safety answering point transfers the call directly to the appropriate public safety agency or private safety agency for dispatch of an emergency service unit and transfers requests for non-emergency services to the designated behavioral health access point.

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XV.

"Voice over Internet Protocol" or "VoIP" means any service that:

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(a)

Enables real-time, 2-way voice communications that originate from or terminate to the user's location in Internet Protocol or any successor protocol;

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(b)

Requires a broadband connection from the user's location; and

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(c)

Permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. Source. 1992, 165:1. 1998, 51:1, 2. 2003, 319:117, 118. 2004, 171:12. 2012, 270:1, eff. Jan. 1, 2013. 2015, 230:1, 2, eff. Jan. 1, 2016. 2022, 107:1, eff. July 26, 2022. 2025, 35:1-4, eff. July 13, 2025.

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