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RSA 21-R:8 · Agency Satisfaction Metrics

Title: I: THE STATE AND ITS GOVERNMENT
Chapter: 21-R · DEPARTMENT OF INFORMATION TECHNOLOGY
Status: current
Official source linked: Yes

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21-R:8 Agency Satisfaction Metrics. – The commissioner shall use a system of agency satisfaction metrics, a measurement and communication system to track the satisfaction of delivery of information technology solutions. The department of information technology may use surveys, web tools, and special processes to ensure that vehicles exist for agency heads to get the quality of information technology solutions they require to operate their agencies. The commissioner shall set satisfaction benchmarks to meet or exceed expectations. Source. 2008, 335:1, eff. Sept. 5, 2008.

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Source note

Source. 2008, 335:1, eff. Sept. 5, 2008.

Source history

2008, 335:1, eff. Sept. 5, 2008

Related materials

Bill relationships

2026 SB657 amend
applicable subject areas shall be represented on each committee. 3 New Section; Department of Information Technology; Artificial Intelligence Inventory and Annual Report. Amend RSA 21-R by inserting after section 9-a the following new section: 21-R:9-b Artificial Intelligence Inventory and Annual Report. I. The commissioner shall maintain a current inventory of all artificial intelligence systems
2026 SB657-FN amend
applicable subject areas shall be represented on each committee. 3 New Section; Department of Information Technology; Artificial Intelligence Inventory and Annual Report. Amend RSA 21-R by inserting after section 9-a the following new section: 21-R:9-b Artificial Intelligence Inventory and Annual Report. I. The commissioner shall maintain a current inventory of all artificial intelligence systems