RSA 326-F:12 · Hearing Aid Dealer and/or Audiologist Disclosure to Customers

326-F:12 Hearing Aid Dealer and/or Audiologist Disclosure to Customers. –

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I.

No hearing aid dealer or audiologist shall sell a hearing aid without presenting the purchaser an itemized receipt, which shall include the following:

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(a)

The name and address and signature of the purchaser.

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(b)

The date of the sale.

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(c)

The name and the regular place of business of the hearing aid dealer or dealer's registration number or of the audiologist or audiologist's license number, and signature of the registrant or licensee.

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(d)

The make, model, serial number, and purchase price of the hearing aid and the terms of the warranty.

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(e)

An itemization of the total purchase price, including but not limited to the cost of the aid, ear mold, and batteries and other accessories and any other services.

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(f)

A statement as to whether the hearing aid is "new," "used" or "reconditioned."

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(g)

The complete terms of the sale, including a clear and precise statement of the 30-day money back guarantee required under RSA 326-F:14.

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(h)

The name, address and telephone number of the consumer protection and antitrust bureau, division of public protection, department of justice, with a statement that complaints which arise with respect to the transaction may be submitted in writing to the consumer protection and antitrust bureau.

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(i)

The following statements in 10 point type or larger: 1) "This hearing aid will not restore normal hearing nor will it prevent further hearing loss;" 2) "You have the right to cancel this purchase or rental for any reason within 30 days after receiving the hearing aid."

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II.

Each registrant or licensee shall keep records of every customer to whom such person renders services or sells hearing aids, including a copy of the receipt as specified under paragraph I, a record of services provided, any correspondence to or from a customer and any records required under the rules for the hearing aid industry as promulgated by the United States Federal Trade Commission on July 20, 1965, or as amended, or any rules for the hearing aid industry promulgated by the United States Food and Drug Administration. These records shall be preserved for at least 3 years after the date of transaction. Source. 2021, 91:183, eff. July 1, 2021.

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